The Role of Technology in Effective Customer Service
Technology is playing an increasingly important role in the delivery of effective customer service. With the right equipment and systems in place, companies find it much easier to impress consumers. If...
View ArticleRising through the ranks: successful business networking
Most successful businesspeople are not only exceptional entrepreneurs but also masters of business networking. For many just entering the business world – and even for some entrepreneurs who have been...
View ArticleThe importance of leaders having an online presence
Anyone who wants to be seen as a leader will need to have a strong online presence. If people want information these days, the first place that they go to is the internet, so making sure that they can...
View ArticleWorkplace Management: Smart Ways to Deal with Depression
Depression is a real problem in today’s workplace, and it’s not confined to shift workers. Employers are seeing a wide range of shifts and employees experiencing depression. On the one hand, the...
View ArticleHow to Motivate Your Staff
Any business leader worth his or her salt knows that to run a successful company, a motivated workforce is a must. Without dedicated, enthusiastic and talented personnel behind you, you won’t be able...
View ArticleHow to productively plan an office move
Relocating offices can be an exciting time and its common practice to get lost in choosing a location and the design while completely forgetting to plan the rest of it. It’s no surprise though, as...
View ArticleHow does office design affect team dynamics in the workplace?
Office design and layout can be a complex process. It’s not just a matter of placing a few desks in an open space and hoping that it will work. You need to do your research beforehand and consider the...
View ArticleBuilding your own business: deciding on the right route for you
If you’ve decided to go it alone and set up your own business, you might be excited about what the future holds. After all, as your own boss you’ll no longer be working to line someone else’s pockets....
View ArticleWhat health and safety records do businesses need to keep?
Safety is an issue that no company can afford to ignore. If your firm lets risk management standards slip, the consequences could be disastrous both for your employees and for the future of your...
View ArticleShould you hire remote staff for your business?
Once upon a time the words “working remotely” struck fear into the hearts of employers everywhere. Working away from the gaze of managers was frowned upon, and was generally viewed with suspicion....
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